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Return Policy

Enjoy hassle-free returns within 30 days for a full refund or exchange. Items returned after 30 days qualify for store credit. Please ensure items are unused and in original packaging.



1. Returns and Exchanges

  • Eligibility: We accept returns or exchanges within [number] days from the date of purchase.
  • Condition of Items: Returned items must be in their original condition, unused, and with all tags and packaging intact.


2. Process for Returns

  • Authorization: Contact our customer service team at [contact@email.com] to initiate the return process. Please provide your order number and a detailed reason for the return.
  • Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
  • Refund or Exchange: Once the returned item is received and inspected, we will process a refund or exchange within [number] business days.


3. Non-Returnable Items

    Certain items are non-returnable, including:
  • [List of non-returnable items]


4. Defective or Damaged Items

  • Notification: If you receive a defective or damaged item, contact us within [number] days of receiving the product with photos and a description of the issue.
  • Resolution: We will either send a replacement or issue a refund for defective or damaged items.


5. Cancellations

Orders can be canceled within [number] hours of placement. Once an order is processed, it cannot be canceled.


6. Refunds

  • Refund Method: Refunds will be issued to the original payment method unless otherwise specified.
  • Processing Time: Refunds may take [number] business days to process, depending on the payment method and financial institution.


7. Contact Information

For any questions or concerns regarding returns, please contact our customer service team at [contact@email.com].


8. Changes to the Return Policy

We reserve the right to update or modify this return policy at any time. Changes will be effective immediately upon posting on our website.


9. Governing Law

This Return Policy is governed by the laws of Jurisdiction.